Privacy Policy for MeloVibe Games

At MeloVibe Games, we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you interact with our simple animation music-themed games, mobile apps, and interactive media content (collectively, "our services").

1. Information We Collect

We collect various types of information in connection with the services we provide.

• Personal Information: We may collect personal identifiers you provide directly to us when you register for an account, participate in game events, or contact customer support. This might include a username, or anonymized identifiers that help us recognize your game progress. We do not collect names, email addresses, or physical addresses directly unless explicitly provided by you for specific support requests or voluntary participation in surveys.
• Usage Data: We automatically collect information about how you access and use our services. This "usage data" may include your device's Internet Protocol (IP) address (which may indicate your general location), device type, operating system, unique device identifiers, game progression, scores, features used, crash reports, and other diagnostic data.
• In-Game Data: This includes information related to your activity within our games, such as your game progress, levels achieved, items collected, purchases made within the game (though we do not process payment details directly, this is handled by app store platforms), and interactions with other game features.

2. How We Use Your Information

We use the collected information for various purposes:

• To Provide and Maintain Our Services: This includes operating our games, managing your game progress, and ensuring the functionality of our mobile apps.
• To Improve Our Services: We analyze usage data to understand how our users interact with our games, identify areas for improvement, and develop new features and content.
• To Monitor Usage: We track service usage to detect fraudulent activity and ensure compliance with our terms of service.
• To Address Technical Issues: Information helps us diagnose and fix problems, and improve the stability and performance of our services.
• To Communicate with You: If you contact us for support, we will use your provided contact information to respond to your queries.

3. Data Sharing and Disclosure

We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes. We may share information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., analytics, crash reporting), or assist us in analyzing how our services are used. These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If MeloVibe Games is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

The security of your data is important to us. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We implement reasonable physical, technical, and administrative safeguards to protect the information we process.

5. International Data Transfers (GDPR Compliance)

As MeloVibe Games operates from South Africa, information we collect may be stored and processed in South Africa or any other country where our service providers maintain facilities. By using our services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection laws than those in your jurisdiction. We ensure that such transfers comply with applicable data protection laws, including the GDPR, by relying on appropriate safeguards such as standard contractual clauses approved by the European Commission, or by ensuring the recipient operates in a country deemed to provide an adequate level of data protection.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

7. Children's Privacy

Our services are not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By postal mail: MeloVibe Games, 9744 Gariep Ward 3, Gariep Local Municipality, Южная Африка, South Africa, 9744